Committed to excellence, compassion, and empowering those we serve.
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Compassionate, reliable, personalized home care.
At Happy Mountain Home Care, our mission is to provide compassionate, reliable, and personalized home care that empowers individuals to live with dignity, independence, and comfort in their own homes. We are committed to enhancing the quality of life for our clients by delivering exceptional care, fostering meaningful connections, and ensuring peace of mind for families.
Our Core Values
Compassion
We treat every client with kindness, respect, and empathy, ensuring their well-being and comfort are always prioritized.
Trust & Integrity
We build lasting relationships based on honesty, transparency, and ethical care practices.
Reliability
Our clients and their families can depend on us to provide consistent, high-quality care whenever it is needed.
Empowerment
We support our clients in maintaining their independence while equipping our caregivers with the resources to excel in their roles.
Innovation
We embrace new approaches and best practices to continuously improve the quality of our services.
Respect & Inclusivity
We honor the diverse needs, backgrounds, and preferences of our clients and caregivers, fostering a culture of dignity and respect.
Collaboration
We work closely with families, healthcare professionals, and community partners to provide the best possible care and support.
Value
We are dedicated to delivering meaningful value to all stakeholders, including clients, caregivers, employees, and owners, ensuring a mutually beneficial and sustainable care environment.
Dr. Samantha Montealegre, DNP, PMHNP-BC
Owner, Administrator
Dr. Samantha Montealegre is a Board-Certified Psychiatric Mental Health Nurse Practitioner with over 15 years of experience in direct patient care. As the Administrator of Happy Mountain Home Care, she brings extensive expertise in family-centered care, ensuring that every client receives compassionate, reliable, and personalized support to enhance their well-being and independence. Dr. Montealegre has dedicated her life to supporting individuals through some of their most vulnerable moments.
Dr. Montealegre leads with a commitment to respect, honesty, and open communication. She believes in treating clients with the same level of care she would expect for her own loved ones, fostering an environment of trust and healing. Her holistic approach supports the entire family unit, ensuring that both clients and family caregivers thrive.
Dr. Mario Stefan, MD
Administrator
Dr. Mario Stefan, MD, is an experienced Family Medicine Physician dedicated to providing comprehensive, family-centered care. With over 37 years in the medical field, he brings a wealth of expertise to his role at Happy Mountain Home Care, ensuring that clients receive the highest standard of compassionate and reliable support.
A graduate of the Universidad Libre de Cali Faculty of Medicine, Dr. Stefan completed his residency in Family Medicine at the University of Florida College of Medicine – Jacksonville. He has spent his career focusing on primary care, preventive medicine, and chronic disease management, with a particular interest in viral pharyngitis and holistic patient care.
Passionate about accessible and high-quality care, Dr. Stefan is committed to ensuring that Happy Mountain Home Care upholds its mission of providing personalized, dignified, and innovative home care solutions. His leadership reinforces the agency’s dedication to empowering individuals, fostering trust between caregivers and clients, and enhancing the overall well-being of the communities it serves.
Erick Montealegre, CSA, SHSS
Owner/Client Services Manager
With over two decades of experience in customer service, advocacy, and strategic leadership, Erick Montealegre is dedicated to ensuring every client at Happy Mountain Home Care receives compassionate, high-quality care. As a Certified Senior Advisor (CSA) and Senior Home Safety Specialist (SHSS), Erick brings deep expertise in senior care, home safety, and client advocacy. Prior to joining Happy Mountain Home Care, Erick served as a Certified Ombudsman for Florida’s Long-Term Care Ombudsman Program, where he worked to protect the rights and well-being of residents in nursing homes and assisted living facilities, advocating for improved care standards across the county.
Erick brings extensive corporate experience, having spent over 20 years at UPS, where his ability to build cross-functional teams, implement comprehensive solutions, and enhance customer satisfaction has made him an invaluable asset to his home care clients. Erick is committed to creating seamless client experiences while fostering trust between families and caregivers.
Our Caregivers
We recruit and train caregivers that provide the highest quality care.
Rigorous Hiring & Screening Process
- ✅ Behavioral Interviews – Scenario-based questions to assess reliability, compassion, and problem-solving skills.
- ✅ Thorough Background Checks – Conduct national and state-level criminal background checks, employment verification, and reference checks.
- ✅ Personality & Values Assessment – Use personality testing to evaluate traits like patience, empathy, and adaptability.
- ✅ Skills Evaluation – Require hands-on demonstrations of caregiving techniques such as transfers, hygiene assistance, and emergency response.
Comprehensive Training & Onboarding
- ✅ Initial Training Program – Cover essential caregiving skills, safety protocols, and best practices for client engagement.
- ✅ Dementia & Specialized Care Training – Provide in-depth training for Alzheimer’s/dementia care, post-surgical support, fall prevention, and chronic disease management.
- ✅ Soft Skills & Communication Training – Teach caregivers how to build trust with clients and families, resolve conflicts, and provide emotional support.
- ✅ Ethics & Professionalism Course – Reinforce confidentiality, integrity, and reliability expectations.
- ✅ Shadowing & Mentorship – Pair new hires with an experienced supervisor for hands-on training and guidance.
Ongoing Performance Monitoring & Support
- ✅ Regular Supervisory Visits – Conduct scheduled and surprise in-home visits to observe caregivers in action.
- ✅ Client & Family Feedback Surveys – Collect feedback to assess caregiver effectiveness and client satisfaction.
- ✅ Performance Reviews & Incentives – Recognize top caregivers with bonuses, awards, or promotions based on reliability, compassion, and client satisfaction.
- ✅ 24/7 Support Line – Provide caregivers with access to supervisors or nurses for guidance on difficult situations.